We have used Alex’s services for over 2 years and during that time he has been extremely prompt reacting to any IT issues that we have had.
As a manufacturing company our computer and phone systems are critical to enable us to operate.
He is always very polite and patient and in an age of so-called expert ‘helpdesks’ it is refreshing to have someone who explains the problem to a non-technical way and puts forward suggestions for improvements.
We would not hesitate to recommend him.
We have been using Alexander Dowlatshahi for over a year now and we’ve found the standard and quality of work has been to an exemplary level and at great rates.
From software & hardware to website issues, he has no problems with a quick resolution and is vastly more advanced than a “have you tried turning it off and on again” expert.
Alex frequently comes in on the same day and is understanding of the non-PC literate individual, being able to explain in Lehman’s terms what is going on.
We highly recommend Alex for all I.T. work and have no hesitation in utilising his services for any future I.T. issues we have in need of undertaking.
After having had numerous problems with our several computers, systems, broadband, Sage and laptops Alex was able to sort them all in a relatively short space of time at a reasonable cost.
He quickly identified our main PC running Sage as a POS was too slow and outdated and quickly built a new PC at a fraction of the cost of an “off the shelf” unit.
I have no reservation recommending Alex to sort any IT problems.
As often happens with Laptops, iPads, Printers and so forth, a glitch occurred with wireless connectivity whilst under a tight deadline.
I was given Alex’s name as a professional within IT Support who after I explained the problem, re-assured me he’d be with me very quickly to assess the situation and offer his opinion.
Within an hour of being at my office, Alex had sorted out a problem with the server, re-set the Wireless settings, tidied up old niggling problems with my Laptop and had iPhone, iPad and both laptops talking to the printer. I have had Alex’s number on speed dial ever since!
He is a friendly, professional, knowledgeable, astute person for whom IT problem’s I’ve had since then and also friends of mine he has solved with relish and at well reasonable prices. I fully recommend.